Paws & Pastures Pet Club

We may collect information including:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Emergency contact information

Pet Information

• Pet name, breed, and age
• Vaccination records
• Veterinary information and medical history
• Behavioral information
• Dietary requirements

Booking Information

• Reservation details and service selections
• Check-in and check-out dates
• Payment information

Website Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referral sources

We use collected information to:

• Provide requested services and process reservations
• Verify vaccination requirements
• Contact owners regarding their pets
• Respond to inquiries and improve customer service
• Improve website performance
• Send appointment reminders and important service updates
• Comply with legal obligations
• Protect the safety of pets, customers, and staff

With your consent, we may send appointment reminders, service updates, promotions, special offers, and news and announcements.

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly. Service-related communications may still be sent when necessary.

Paws & Pastures Pet Club may take photographs or videos of pets while participating in services. These images may be used for social media posts, marketing materials, advertising, and website content.

We will not intentionally publish sensitive personal information alongside such content.

Payment transactions may be processed through third-party payment providers. Paws & Pastures Pet Club does not store complete credit card numbers on our servers. Payment information is handled by secure third-party payment processors according to their privacy and security practices.

We do not sell customer information. We may share information only when reasonably necessary with:

• Veterinarians providing care
• Emergency service providers
• Payment processors
• Website hosting providers
• Scheduling and reservation software providers
• Government agencies when required by law

We limit information sharing to what is reasonably necessary for business operations.

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot guarantee absolute security.

We retain information only as long as reasonably necessary for:

• Providing services and maintaining business records
• Legal compliance
• Resolving disputes
• Enforcing agreements

Records may be retained for longer periods when required by law.

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Measure marketing effectiveness
• Remember user preferences

Most web browsers allow users to control cookie settings through browser preferences.

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

California residents may have additional rights regarding personal information under applicable California privacy laws. To request information regarding personal information maintained by Paws & Pastures Pet Club, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites independently.

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

If you have questions regarding this Privacy Policy, please contact us: